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Duration

1 hours

Price

Level

Any Level

Certification

Available

Expected learning & outcomes

You will learn how to deal with Customer in more Professional way
Understand them by stepping into their boots
Improve your communication skills
Improve your knowledge and ideas to deal with Questions flooding in
Using "Follow up" method to check if the problem is resolved
Using Ten Simple phrases given in the course that could help you in your communication

Skills you will learn

Adult education teaching, Advising, Communication, Consulting, Customer Service, Leadership, Organization, Willing to Learn

About this course

"Our mission is to create an experience that pleases our customers; a workplace that leverages assets; and a business that achieves financial success."

I bring this course to you to make you understand and have in-dept knowledge about customer service and how it is very important in any organization or business.

Hi, I'm Vanessa Womack. I've over 25 years of Consulting & 10 years of facilitating Business courses and Adult education along with community leadership and dialogue training and plenty of other opportunities to work.

This course is very simple and designed for those who have the motive to help others and become better. In fact, Customer service is all about understanding your customers by stepping into their boots and feeling their needs. Nonetheless, some of the tricks and tips that I am going to share with you can also be used in your daily lives and become a better person.

Basic knowledge
An open mind and willingness to learn new things and Ideas
If you are looking forward to improve business for any organization

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